Friendly staff, very quick and knowledgeable, great prices, will be back! Sheldon S. The workers were great and vert respectful, and they were not like other places where they pressure you into buying other parts Very kind, knowledgeable mechanics. Everything was done in a timely matter. Long wait outside.
Delivery truck blocking bays. All of the staff was friendly, service was efficient and fast once inside the bay, all team members were willing to answer quest All of the staff was friendly, service was efficient and fast once inside the bay, all team members were willing to answer questions and provided information step by step of the process.
They worked really hard to get my oil changed and replace my battery, which is a beast to replace. Tina D. The pricing was high for the services I needed, and the cost for the replacement filters I needed was not clearly stated before The pricing was high for the services I needed, and the cost for the replacement filters I needed was not clearly stated before asking if I wanted to change them out.
The staff was friendly and fast. Wish I would have used them sooner. Excellent and friendly staff. Beyond impressed with them Beyond impressed with them doing that for me. Steve G. Fast, professional and treated with respect and reasonably priced. Karen P. Gina, Konnor, Xavier and Nate were informative and efficient. Staff was extremely friendly. I had my dog with me and they gave him a tennis ball. Very friendly, excellent customer service- thorough in going through the vehicle.
They were all friendly and very professional. And very thorough. I absolutely love not having to leave my car for an oil change, and that the whole appointment only takes 15 minutes! It is so c It is so convenient and everyone there is so friendly and upbeat, which I fully appreciate. I am also impressed by the complimentary services, for they have filled both my tires and my window washing fluid free of cost.
The employees inform me and keep me involved during each appointment and they let me make the decisions about my vehicle without pressuring me at all. I thoroughly love this business and I think it is an excellent operation. Any time car maintenance comes up in conversation, I recommend this company.
Highest praises! Service is quick and efficient. Recommendations are offered but not pushed. Technician was explained everything that was going to happen to my car. The staff were kind and very detailed. The service tech recommended I change out my filters since I had hit the 30, mile mark The service tech recommended I change out my filters since I had hit the 30, mile marker. I was glad to see they looked out for my safety.
Little high on service could be better pricing. The friendliness and communication of the service people. They were very busy and they kept me informed of the progress and time They were very busy and they kept me informed of the progress and time. It went very well. The staff is always so friendly and helpful. They answer all my questions and refer to each individual for specific details if I They answer all my questions and refer to each individual for specific details if I need it. And very quick to get me in and out.
Chad Lindberg. Staff was very courteous, knowledgable and very friendly. Very friendly and professional workers. I really like that I can remain in my car and it is very quick. By far my favorite place By far my favorite place to get a oil change and appreciate getting coupons for future visits. Good service and quick visit time. I can fit this into my busy day, rather than having to plan my day around my trucks service. I also don't feel like my truck is hijacked until I agree to additional services or a longer visit than necessary.
Rob F. Friendly staff, got my head light replaced at a reasonable price. The ladies that completed my service were VERY knowledgeable on what they were doing. They were able to explain and answer every They were able to explain and answer every question I had with out any difficulty. When I asked them if they themselves would have a cabin filter changed, they stated they would wait until the next visit, which showed me they are not looking to take your money, they are truly there for their customers. Very professional and polite employees.
Taylor S. Great quick oil change, friendly staff. Made sure I was informed of the times when to rotate tires and replace filters, etc. Completeness of the visit, friendly staff, ease of visit, knieledge if staff which they pass onto cusumer. Fast and friendly staff i bring both of my vehicles there and will continue to do so. Randall P. Appreciated the personnel at the center, very courteous, polite, well versed, always in contact with me as to what was being don Appreciated the personnel at the center, very courteous, polite, well versed, always in contact with me as to what was being done on my vehicle.
Bryce Tobey Such a great service to be able to drop in when it works for me without an appointment. Everyone is always so friendly. Friendly, efficient, knowledgeable, convenient and it only took a few minutes. First of all it was Sunday, we really didn't think we could get our oil done. I looked up online and your location came up and w I looked up online and your location came up and we went there and got in line about 10 seconds later a gal set us up and before 5 minutes we were inside. Mike Reichert. Service techs were very friendly and polite during the oil change.
Downtowners Bismarck. Very nice, knowledgeable, friendly. Mika was great as always! I will definitely be coming back. Good price for service. The customer service was great!
Took the wife with for the first time, she was very surprised they installed a new head light we did not know was out and they r Took the wife with for the first time, she was very surprised they installed a new head light we did not know was out and they reminded us the 4 wheel drive transfer case needed oil change at 60, miles and since it was 72, I had that done also.
Glad they knew that. Its quickly fact can stay in your car in and out I always trusted them. Linda V. Fast friendly excellent service. John N. I can get more out of my oil change services at the competitors for the same price. Quick service and friendly staff. Ashley helped me.
It was my first time there so she gave me a discount and she gave me It was my first time there so she gave me a discount and she gave me a military discount. She was not pushy about upgrades or anything. She did a good job of explaining any issues my truck had. Her entire team was fast and friendly. I will definitely be coming back. The staff are always very friendly. William B. My power steering fluid was acting strangely, they noticed the problem, and help to correct it.
Jayme R. It was quick and I felt taken care of. Kerry G. Ashley C. My attendant was awesome and super helpful. My experience was really nice and easy and I will be returning the next time I have My experience was really nice and easy and I will be returning the next time I have an oil chance due. I appreciated the kindness of the staff and the fact that they informed me well about issues and good things about my vehicle as I appreciated the kindness of the staff and the fact that they informed me well about issues and good things about my vehicle as well in a way that I could understand I knew nothing about motor vehicles.
Heidi R. Love not having to make any appointment! It was a great experience from when I pulled in till I left. Leah m. Printer did not work for a list of additional services that could be done to the car and the prices for them, nor was that able Printer did not work for a list of additional services that could be done to the car and the prices for them, nor was that able to be emailed to me. Emily G. Great atmosphere. Very friendly and efficient with time. Chris L. Staff was very courteous and friendly! This was my first time here and was very impressed!
Brought my girlfriends vehicle in and Brought my girlfriends vehicle in and immediately went and got my own vehicle in! No wait time and very efficient!
Because they said they were going to check the air in my tires, and when I left the low tire Indicator came on. Quick considering the extra work that was done on a few vehicles in front of me. Very friendly and convenient. Marlin S. People were moving. Things were happening. They kept me informed. Diane B. Fast and efficient service. Fantastic customer service. Ryan D. The staff at this center are always very polite and courteous.
Quick and easy for a fair price. Theresa B. They offered my dog in the bed of my truck water, and tolerated her whining well. Courteous and relaxed environment, even though Courteous and relaxed environment, even though they were busy which made me feel comfortable. Both women and men working together, efficiently. All around good experience. The staff members were very friendly, professional, and knowledgeable.
Just excellent service. No complaints. Harley C. Minot Billy. Service was outstanding and fast. Really liked the stay in your car option. Only improvement could be checking engine light and Only improvement could be checking engine light and break warning system they they missed. Shane L. The service was quick and easy!! Always great customer service. Quick courteous and knowledgeable. Professionalism, friendliness, courteous, informed and allowed to make the decisions without pressure. The crew was very courteous, respectful, and efficient.
Friendly, quick staff and service with no pressure to upgrade the oil change. Quick in and out. Very professional staff and friendly. Did not pressure to buy anything else. Alex H. They are quick and kind. Don F. I was satisfied with everything but you should lower your prices. I am always very impressed with my service an the knowledge.. I have had the same person the last 3 times I have had my car serv I have had the same person the last 3 times I have had my car serviced she is absolutely wonderful!! Jordan B. The Walmart I was pleasantly surprised by the prompt greeting, the in-car service, and the clear pricing on the computer directly outside my car window that I could read while the service team completed the work.
Very friendly and knowledgeable staff. Service was fast and thorough. I am confident that they do their job well. Andrew was our salesperson and never pressured me to buy anything. He explained everything so I could understand. He also helped He also helped me to understand what exactly I needed. They have information about my car and they are quick. Thunder Weather. I like the Valvoline Instant Oil Change option as I can pull right in with little waiting, get my services taken care of and be I like the Valvoline Instant Oil Change option as I can pull right in with little waiting, get my services taken care of and be on my way as I have a very busy schedule and don't want to waist time waiting in line.
The staff listen to me when I say I don't want certain fluids topped off and are accommodating to my request. Thank you for a great service. Your staff is great at what they do. Dennis Was very satisfied definitely will return. Just great service and very friendly.
Nothing was wrong per se, it just wasn't what I'd consider perfect. I would've appreciate if they had kept my driver side door c I would've appreciate if they had kept my driver side door closed while waiting for the cabin filter, it was about 30 degrees outside that day. Jason F. Several services performed in a timely manner. Great job! Friendly staff and fast service. When I arrived at Valvoline on Saturday, September 23, the bays were full; however, I was promptly greeted and asked to wait a f When I arrived at Valvoline on Saturday, September 23, the bays were full; however, I was promptly greeted and asked to wait a few minutes while they serviced another vehicle.
That was a blessing because my infant was starting to fuss. My daughter and I waited inside while my vehicle was serviced.
The staff was incredibly friendly and efficient. I was offered a new wiper blade and air filter, both of which I purchased but did not feel pressured to. When I arrived home, I told my husband about the great service and he went in on Sunday to get an oil change of his own. I will absolutely be back again! Thank you! It seemed like a busy day and people were jumping around to get everything done. I was in and out in a flash Maybe it took, 10 mins, if that. The staff was fun and friendly And you could tell they li And you could tell they liked working there as a team.
It was a first time for me and an enjoyable experience. They always get me in and out quickly. John H. The representatives were very professional and polite throughout the whole time I was there. They were extremely helpful with an They were extremely helpful with any questions I had. My rep was nice, non pressuring, and informative. Brett W. The entire crew was courteous and knowledgeable. I felt things were being done correctly. Two thumbs up. The guys where freindly, efficient and seemed to enjoy working together.
Alva B. The staff made the service for us. Our crew were Sutton, Carlo and Zachary. We were highly impressed with the care and attenti We were highly impressed with the care and attention we received. This being our first experience with you all is a lasting experience. Your system is amazing. It is fast and efficient, however, a system is only as good as the people working it. Again, I can't say enough praise for our team Sutton, Carlo and Zachary.
You guys are the best! Two women worked with us and they were super friendly and knowlegeable. Emmy H. Prompt, Courteous, quick. Happy is. Very fast and friendly. Good price for service. I had no problems, staff was knowledgeable and price was great. Once I was in they took care of my service and were thorough in their inspection and upfront with their findings.
I like the fact that I get to stay in my truck and catch up on emails for work. Very nice, knowledgeable, friendly. ReNae M. I have visited the same valvoline place since I purchased my vehicle in They are through in service, explaining what they I feel very welcomed there. That is why I always choose to go there for my oil change. Price was for the air filter and bulb was high.
I wish they washed the windows and at least offered a front seat vacuum if wanted. Andrea C. I could stay in the car. The staff was friendly and informative - Mika iis her name. Other work was recommended and that was done Other work was recommended and that was done. She pointed out the business that could provide the service - because they found an oil leak. I try to be loyal to places I use to service my vehicle. They stripped my oil pan before but it was repaired in good faith and t They stripped my oil pan before but it was repaired in good faith and they are always nice and helpful even though they try to get me to buy other services.
Quick and friendly people. Attentive staff, friendly, customer service oriented. Professional and efficient. Just an outstanding experience.
Illand M. Friendly and got it done quick and professional. Jack Jack. Good service, friendly employees. Like the pricing. No waiting. Wyatt s. Two Very friendly and very professional young ladies took care of the entire vehicle!! It's nice to see young women interested i It's nice to see young women interested in the automotive industry!! Crew was awesome.. Speed of the service allows me to sit in my car rather than a waiting room. Already have me on file for each vehicle. Military Mom. We needed an oil change after driving from home North Carolina to North Dakota to visit our son who is stationed in Minot.
Everyone we encountered was very nice and professional. The only reason I had to mark that we weren't likely to return was because we are from out of state. Otherwise, we'd certainly come back!! Thanks for the great service you provided and for giving us the Military Discount!! Keith S. First time here and was greeted with great customer service and my oil change was fast but percise. Connie B. This is my first time doing the drive through oil change. They were extremely quick, efficient with time, and thorough!!!
I have I have been going to a local place for the last couple of years and they do not do nearly as good of a job which is probably why my air filter was so gross , nor with such quickness. Great customer service and efficient. Matty P. Being able to stay in my vehicle during the entire oil change was great. From start to finish, the process was efficient. The staff could not have been more friendly and professional. I felt like they treated my vehicle like it was their own, which is the highest compliment I can give. Great service, explained what they were doing!
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Quick, no waiting around, got to stay in vehicle, they checked a number of items Quick, no waiting around, got to stay in vehicle, they checked a number of items on your vehicle. The knowledge and professionalism used. The service overall the best. I think it is overpriced when I can do the same oil change m I think it is overpriced when I can do the same oil change myself for less than half the price I paid. Linda K. They always treat me nice. I don't know much about cars and ask lots of questions and they always answer and are polite about it I don't know much about cars and ask lots of questions and they always answer and are polite about it.
I know I can trust them with my car. The staff was great and friendly. Made conversation as I sat in my car and were very thorough and asked me before doing anythin Made conversation as I sat in my car and were very thorough and asked me before doing anything. Too bad I live in MN though, as I won't be able to frequent this location often at all. Nice friendly knowledgeable professional employee's. The staff was SO friendly and courteous. We had to wait on an air f Altogether, it was a very good experience.
Terry B. Friendly pleasant attitude from employees. Ryan p. Excellent service-staff was very nice. Eric S. Sutton is very easy to work with and the other members of the Team are very respectable. They work well together. It did not take a bunch of time and was glad as had lots of things to do that day. All of the staff was courteous and professio All of the staff was courteous and professional. Strongly recommend them. The employees all moved with hustle. Very clear communication in the shop. Zaben asked about my car and did a full inspection an Cicero Ave. Oak Lawn, Illinois th and Cicero www.
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